Frequently asked questions
What to know before you order.
Find answers about measuring, pricing, delivery, and installation.
How long do delivery and installation take?
Please allow up to 14 business days for delivery and installation after your order details and opening measurements are confirmed. Business days do not include weekends or holidays.
Where do you deliver and install?
Wow Doors serves Central Florida within a 100-mile radius of Lake Nona, FL. Free home delivery and free standard installation are included in the listed price within the service area. Contact servicefor2024@gmail.com to confirm an address near the boundary.
What does the displayed price include?
The price for your selected door and size includes free home delivery and free standard installation. There is no additional charge for either service. The optional in-home measurement visit costs $149 and is billed separately.
What is standard installation?
Standard installation covers fitting the purchased sliding closet door into a measured, installation-ready opening. If the opening has damage, uneven surfaces, unusually heavy trim, or another condition that may require extra work, it should be reviewed before the order is finalized.
Why do I need to measure before ordering?
Closet openings vary, even when an existing door has a common size. Measuring the finished opening helps confirm the correct available variation and reduces the risk of ordering a door that does not fit.
How many measurements should I take?
Take six measurements: width at the top, middle, and bottom; then height at the left, center, and right. Use the smallest width and smallest height, keep the exact fractions, and do not round up.
What if my three width or height measurements are different?
Small differences are common because walls and floors are not always perfectly level. Record every reading and use the smallest one. If the difference is large, or the opening looks bowed or damaged, choose the professional measurement visit before ordering.
Can Wow Doors measure the opening for me?
Yes. You can request a professional in-home measurement visit for $149. This covers the dedicated trip to measure the opening and note installation conditions.
Is the $149 measurement fee applied to my door order?
No. The measurement visit is an additional service and is not credited toward a door purchase.
Are all sizes shown available?
No. Every listed size remains visible in the catalog. If a size is unavailable, it is labeled OUT OF STOCK rather than removed. Availability is reconfirmed before an order is finalized.
Why does the price change when I select a different size?
Each available size has a different price. The amount shown after you select a size still includes free home delivery and free standard installation.
How should I prepare for measuring or installation?
Clear clothing, furniture, and loose items away from the closet opening so the full width and height can be reached safely. Keep photos and all six measurements available, and point out nearby trim, switches, vents, flooring transitions, or damaged surfaces.
When should I choose my door style?
Confirm the opening measurements first, then choose a design with a verified size that matches the opening. Starting with the fit keeps the selection process simple and avoids choosing a style that is not offered in the size you need.